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Past
EL
Erik Lindqvist
2h ago
Rösjöns Naturcamping · 28–30 Mar
Yes, dogs are very welcome! She can run free...
Confirmed Check-in Fri
AH
Astrid Holm
Yesterday
Vättern Forest Pods · 24–27 Apr
Your booking is confirmed! Here are your arrival details...
Confirmed
MB
Maria Bergqvist
3 days ago
Bergqvist Gård · 10–12 Apr
Thank you for your booking, see you Friday!
Confirmed
KL
Karin Larsson
2 weeks ago
Krankesjön Naturcamp · 8–10 Mar
Thank you so much for staying!
Completed
All messages
EL
Erik Lindqvist
Rösjöns Naturcamping · Hörby, Skåne
28–30 Mar · 2 nights
Grass pitch #7
SEK 600 paid
Confirmed
Friday 20 March 2026
EL
Auto · instant
Hi Sara! Your booking at Rösjöns is confirmed for 28–30 March. Check-in from 2pm, pitch #7 in the birch forest area. Come to the farmhouse first — I'll be there to welcome you. Any questions just message me here. Erik
10:32am · Read
EL
Your booking details
Check-inFri 28 Mar · 2pm
Check-outSun 30 Mar · 11am
PitchGrass pitch #7
Total paidSEK 600
Saturday 21 March 2026
Hi Erik! We're bringing our dog Maja — is that ok? She's very well behaved and loves forests.
11:24am
SJ
EL
Hi Sara! Dogs absolutely welcome — we have a lovely forest trail Maja will love. Just keep her on a lead near the lake. See you Friday!
12:05pm · Read
Today · 25 March 2026
Automated message — Rösjöns Naturcamping
EL
48-hr reminder · automated
Hi Sara — your stay starts in 48 hours! Directions: E22 junction 17, follow Hörby signs, brown KAMPSTA sign on right after 3km, 400m down the track. Check-in from 2pm. My number: +46 76 123 4567. See you Friday!
9:00am · Read
Thanks Erik! Arriving around 4pm. Can we get firewood when we arrive?
2h ago · Delivered
SJ
Yes, 4pm is perfect
Firewood at reception — SEK 65
See you Friday!
Automated messages
Messages sent automatically to guests at the right moment. Build your own or customise the defaults. Every message is personalised with real guest and booking details.
Booking flow
5 automations
Booking confirmation
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Sent instantly when a booking is confirmed. Includes arrival details, directions, check-in time, and your contact number. The first impression your guest gets.
Triggers: immediately on booking confirmation
On booking
48-hour arrival reminder
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Reminds guests of directions, check-in time, pitch number, and your phone number two days before they arrive. Dramatically reduces "I'm lost" calls on check-in day.
Triggers: 48 hours before check-in · 9:00am
Pre check-in
Day of arrival welcome
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A warm morning message on check-in day with the shower code, BBQ area location, or anything relevant that day — like a weather heads-up.
Triggers: 8:30am on check-in day
Check-in day
Checkout reminder
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Evening before checkout — reminds guests of the checkout time, waste disposal instructions, and gate code if needed.
Triggers: 6:00pm the evening before checkout
Pre checkout
Review request
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A friendly thank-you message and review request sent after checkout. The single highest-impact message for building your reputation on KAMPSTA.
Triggers: 2 hours after scheduled checkout time
Post stay
Your custom automations
2 active
Extras upsell — firewood & kayaks
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Offers firewood bundles (SEK 65), kayak hire (SEK 180/day), and breakfast packs (SEK 120) to guests who haven't booked extras yet. Adds an average SEK 145 per booking.
Triggers: 3 days before check-in · extras not booked
CustomPre check-in
Weather alert — rain forecast
Edit
If significant rain is forecast for a guest's stay, sends a friendly heads-up with packing tips and info about the covered BBQ area. Guests consistently rate this as a thoughtful touch.
Triggers: 60%+ rain probability 48hrs before stay
Custom
Pro tip: Use {{guest_name}}, {{checkin_date}}, {{pitch_name}} and other variables in your messages — they're replaced automatically with real guest details when the message is sent.
Message templates
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Quick replies
6 templates
Pets welcome
Edit
Dogs are absolutely welcome at Rösjöns! We have a lovely forest trail right behind the site. Just keep them on a lead near the lake and other pitches. Looking forward to meeting {{pet_name}}!
Directions to site
Edit
E22 junction 17, follow Hörby signs, brown KAMPSTA sign on right after 3km, drive 400m to the farmhouse. Postcode: 242 92. GPS can be unreliable on the last stretch — follow the signs!
Campfire & firewood info
Edit
Campfires are welcome in the designated fire rings — marked with orange stakes. Firewood bundles are SEK 65 from the farmhouse honesty box, available 24/7. Enough for two evenings.
Facilities overview
Edit
Hot showers open 7am–10pm (tokens SEK 10 from reception). Toilets cleaned twice daily. WiFi password: ROJSON2026. Small shop open 8am–8pm. Dishwashing area near pitch block B.