Automations send messages on your behalf at the right moment. You can edit each template and turn them on or off any time.
Sends your confirmation message with arrival details as soon as a booking is made.
Triggers: immediately on booking
Sends directions, your phone number, check-in time, and pitch number two days before arrival.
Triggers: 48hrs before check-in
Sends a warm welcome on the morning of check-in with the shower code and any same-day info.
Triggers: 9am on check-in day
For stays of 3+ nights, sends a friendly check-in message asking if everything is ok.
Triggers: day 2 of stay (3+ night bookings)
Sends checkout time, waste disposal instructions, and gate code the evening before departure.
Triggers: 6pm the evening before checkout
Sends a thank-you and gentle review request 2 hours after the scheduled checkout time.
Triggers: 2hrs after checkout time
Offers firewood, kayak hire, and breakfast pack 3 days before arrival to guests who haven't booked extras.
Triggers: 3 days before check-in · extras not booked
If significant rain is forecast for a guest's stay, sends a friendly heads-up with preparation tips. Unique to KAMPSTA.
Triggers: 60%+ rain probability 48hrs before
Automatically tells guests when to expect a reply when you are unavailable. Set your available hours below.
Triggers: message received outside set hours
Recognises guests who have stayed before and sends a personalised welcome back message with a loyalty offer.
Triggers: on booking · returning guest detected